Go to All Forums

Basic IIS Monitor without data

I just installed an IIS monitor and it recognizes all my applications correctly. The problem is that I'm missing a lot of data from the monitor.

On the Summary tab I dont have data for the following:

  • Network Statistics
  • Top App Pools by Exceptions
  • Top App Pools by Memory Usage (Working Set)
  • Top Apps by Traffic
  • Top Apps by Network usage

The following sections under the Applications tab appear empty:

  • Active Application Details
  • Application Request Details
  • Session Details
  • Cache Details

The following sections under the Application Pools tab appear empty:

  • Active Application Pools Details
  • Common Language Runtime (CLR) Data
  • Common Language Runtime (CLR) Memory Data
  • Common Language Runtime (CLR) Thread Data

Basically I'm missing all the interesting data for the IIS monitor. I checked the KB and the guide but I cannot find if there's any special config I have to do on the server to get this data. I don't have AppLogs nor APM enabled, just the basic monitor.

Thanks for the help!

Like (2) Reply
Replies (3)

As Site24x7 uses Perfmon counters to fetch data from the IIS servers, please ensure if the below Perfmon counters are present to view data:

  • Web Service
  • Process
  • .NET CLR Loading
  • .NET CLR Exceptions
  • .NET CLR Memory
  • .NET CLR LocksAndThreads


Read our documentation to know how to check if a perfmon counter is present. Let us know if this helps.

 

Regards,

Hisham

Like (0) Reply

Thanks for the help Hisham,

I just checked and we do have the perf counters, with the difference that they are in Spanish. Maybe the agent looks up by using the English name?

Like (0) Reply

Hi,
Can you please execute the attached PowerShell script and mail us the output at support@site24x7.com for further analysis?

Thanks!

Regards,
Hisham

Attachments
Counter.zip
Size: 0.25 KB
Like (0) Reply

Was this post helpful?