by Jyotsna R
Hello MSPs,
Simplify and automate your customers' monitoring configurations with Site24x7's configuration rules for MSPs. These rules enable you to define criteria based on resource types and assign corresponding actions, ensuring streamlined and consistent management across all accounts.
Key benefits:
- Automate configurations across customers, reducing repetitive tasks and saving time.
- Manage monitors effortlessly with centralized updates instead of individual modifications.
- Simplify workflows into a single-step process, enhancing efficiency and ease of use.
Use case:
Consider an MSP managing multiple customer accounts, each with its own monitoring requirements. When a new customer adds a monitor for their web application, the MSP's admin can use configuration rules to apply the necessary settings quickly for all their customers based on the resource type. By creating a rule that matches the customer monitor’s requirements, the MSP's admin can quickly associate it with the customer’s account, ensuring the correct configurations are applied instantly. This saves time and ensures consistent service across all customer monitors.
Setting up a configuration rule:
1. Define criteria: Set up the criteria and define the conditional rules for a specific resource type.
2. Provide the condition: Choose between AND and OR conditions, which apply to all attributes.
3. Define action: Specify the action associated with your criteria based on the chosen conditions.
To try this feature, please refer to our help documentation.
We value your feedback, so please share your thoughts and suggestions in the comments below.
Happy monitoring!
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