Hi,
I'd like to know if I can be alerted via different medium in case of false alarm. i.e. for the 1st error, I'd like to be notified via email, and if it failed in the 2nd test (or not back up in 10 minutes), I'd like to be notified via SMS.
I saw similar responses but seems not the same scenario:
Delay would delay all alerts, I'll miss the 1st error
www.site24x7.com/community/tip-60-how-to-use-notification-delays-to-your-advantage
Escalation goes to different users, not the same use
www.site24x7.com/community/alert-escalation-need-option-for-alert-medium-to-notify
Regards,
Alan
Dear Alan,
We are working on to bring eaxctly what you've asked for. The features are in development stage now. Expect them to be out in Q1. Here's a sneak peek on whats coming. This also include escalation settings.
-Jasper
PM, Site24x7.
Dear Alan,
We couldn't finish the feature due to some hiccups at our end. However, the team is working to finish in Q2.
Would you like to be part of our early access program for this feature? If yes, we would make the feature available to you once we have a stable beta version. You can try them and give us your feedback. We can work on any alterations if its valid. Let me know if you are interested.
-Jasper
PM, Site24x7
Noted Alan. We will get in touch with you once we have the beta version available.
-Jasper