Securing and monitoring citizen facing government portals

Citizen facing portals are now the primary channel for accessing essential services such as payments, taxation, healthcare, and public records. As usage grows and services move fully online, performance issues, downtime, and security risks can directly impact citizens and public trust. Government IT teams must ensure these portals remain available, secure, and responsive at all times.This white paper outlines a clear, step by step framework to help agencies strengthen visibility, detect issues earlier, protect sensitive data, and maintain reliable citizen services.

Download the ebook to learn how to:

• Monitor end-to-end availability across public portals to detect outages, slowdowns, and workflow failures before they impact citizens.
• Strengthen security with centralized logs, anomaly detection, hybrid infrastructure visibility, and continuous monitoring of critical systems.
• Build a proactive operational culture with audits, automation, alerting practices, and shared monitoring responsibilities across teams.