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Threshold and Availability Profiles for an ISP Latency Monitor

Once an ISP Latency monitor is successfully added to your Site24x7 account, you can create a threshold and availability profile, and configure limits for different ISP performance metrics at the parent and child level. If the configured limits are breached, you'll receive alerts based on the conditions set.

Add a Threshold and Availability Profile

  1. Log in to your Site24x7 account.
  2. Click Admin > Configuration Profiles > Threshold and Availability.
  3. Click Add Threshold and Availability on the Add Threshold Profile screen.
  4. Specify the following details:
    • Monitor Type: Select ISP Latency from the drop-down list.
    • Display Name: Provide a label for identification purposes.
  5. From the drop-down menu, choose the desired metrics for which thresholds need to be configured. Enter a value specific to the unit, and set the threshold conditions (<, <=, =, >, or >=) and the monitor state (Trouble or Critical) for each metric. You'll receive alerts when these threshold conditions are violated. Configure thresholds for the following metrics:
    • Notify when the host is not reachable from a location: Toggle to Yes if you wish to receive alerts for this.
    • Further, you can configure limits and set conditions for Latency, Hop Count, Number of Distinct AS Numbers, AS number on the Traceroute, Jitter, and AS Number of the Last Hop.
  6. Click Save. The threshold and availability profile created for the ISP latency monitor will be automatically listed on the Threshold and Availability screen along with any profiles you've already created.

Edit a Threshold and Availability Profile

  1. Go to Admin > Configuration Profiles > Threshold and Availability.
  2. Click the profile that you'd like to edit.
  3. Edit the necessary parameters in the Edit Threshold Profile window.
  4. Click Save.

Delete a Threshold and Availability Profile

  1. Go to Admin > Configuration Profiles > Threshold and Availability.
  2. Click the profile that you'd like to delete in the Threshold and Availability screen.
  3. This will redirect you to the Edit Threshold Profile window.
  4. Click Delete.

Associate a threshold profile

  1. Go to Web > ISP Latency.
  2. Click the hamburger icon next to the desired ISP Latency Monitor, and click Edit.
  3. In the Edit ISP Latency Monitor window that opens, under Configuration Profiles - Threshold and Availability, choose a threshold profile from the drop-down menu. You can also add a new profile, and click Save.

Configure thresholds for metrics at the child level

To do this, navigate to Web > ISP Latency, and scroll down to view the Latencies of all Paths. Under Actions, click the Edit icon to configure limits for the metrics in each path.

Bulk update thresholds for locations

You can also update thresholds for all metrics in each location at once. To do this:

  1. Navigate to Web > ISP Latency > monitor name > Summary. Under the Latencies of all Paths section, click Threshold Configuration.
  2. Child Monitors: Choose the locations from the drop-down and click Done.
  3. Skip Alert: Toggle to Yes if you don't want to receive an alert when individual thresholds are breached. If you want to receive alerts, leave it on No.
  4. Enter a value specific to the unit, and set the threshold conditions (<, <=, =, >, or >=) next to Latency, Jitter, Hop Count, and Distinct AS Number.
  5. Click Save.

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