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Threshold and Availability for Meraki Monitoring

After adding a Meraki organization and device to your Site24x7 account, you can create a Threshold and Availability Profile for the alarms engine to send alerts when the resource is critical, down, or in trouble. The alert occurs on any breach of predefined conditions that you can set. 

Add a Threshold and Availability Profile for a Meraki Organization

  1. Log in to your Site24x7 account.
  2. Navigate to Admin > Configuration Profiles > Threshold and Availability> Add Threshold Profile. 
  3. Alternatively, click Network > Meraki > Meraki Organization >  Select an organization > Inventory > Threshold and Availability Profile. Click the pencil iconpencil icon beside the Threshold and Availability  field.
  4. In the Add Threshold Profile pop-up, specify the following details:
    • Monitor Type: Select Meraki Organization from the drop-down.
    If you navigate to the Add Threshold Profile  pop-up from the Admin page (refer to Step 2), you can choose Meraki Organization from the drop-down. Otherwise, if you navigate from the Network page (refer to Step 3), the field will have Meraki Organization as the default and non-editable value.
    • Display Name: Provide a label for identification purposes.
  5. Under the Threshold Configuration section, toggle to Yes or No. You will receive alerts based on your selection. Select a monitor state for when the REST API limit is exceeded for a Meraki organization (Down, Trouble, or Critical).
  6. You can configure the conditions for alerts under Response time threshold. Choose the desired metric(s) for the thresholds you want to configure from the drop-down menu. Enter a value specific to the unit, and set the threshold condition(s) (>,<, =,>=,<=) and the monitor state (Down, Trouble, or Critical) for each Poll Strategy metric. Any breach in these threshold conditions will trigger alerts. You may also add additional conditions by clicking Add Critical Threshold.
  7. You can configure alerts for the following metrics:
    • Poll count
    • Poll average
    • Time duration
    • Average time

Meraki Monitoring Edit Threshold Profile Pop-up
Figure 1. Example for setting Threshold Configuration
For example, in Figure 1, you will receive a Trouble alert when the Response time exceeds three units, i.e., 3ms in three continuous polls.

  1. Click Save. The Threshold and Availability Profile created for the Meraki monitor will automatically display on the Admin > Configuration Profiles > Threshold and Availability page along with the other profiles you've created.

Add a Threshold and Availability Profile for Meraki Devices

  1. Navigate to Network > Meraki > Meraki Devices.
  2. Select the device for which you want to add the Threshold and Availability Profile.
  3. Navigate to Inventory > Threshold and Availability Profile. Click the pencil iconpencil icon next to the field. 
  4. Alternatively, you can also navigate to Admin > Configuration Profiles > Threshold and Availability, click Add Threshold Profile, and select the appropriate Meraki device in the Monitor Type field in the Add Threshold Profile pop-up.
  5. In the Add Threshold Profile pop-up, toggle between Yes or No to receive alerts when the status of the device in the Meraki dashboard changes to Alerting. Select a Monitor state (Down, Trouble, or Critical). 
For Meraki Security Appliance devices, you can set threshold parameters for Response time threshold and Packet loss threshold in the Add Threshold Profile pop-up, as shown in Figure 2.

Meraki Security Devices Add Threshold Profile Pop-up
Figure 2. The Add Threshold Profile pop-up for a Meraki Security Appliance device

  1. Click Save. The Threshold and Availability Profile created will be available on the Admin > Configuration Profiles > Threshold and Availability page along with the other profiles you've created.

Edit a Threshold and Availability Profile

  1. Navigate to Admin > Configuration Profiles > Threshold and Availability.
  2. Click the profile that you'd like to edit.
  3. Edit the necessary parameters on the Edit Threshold Profile page.
  4. Click Save.

Delete a Threshold and Availability Profile

  1. Navigate to Admin > Configuration Profiles > Threshold and Availability.
  2. Click the profile that you'd like to delete.
  3. Click Delete.

Alternatively, you can hover over the hamburger icon beside the desired profile on the Threshold and Availability page and click Delete. Select Yes in the confirmation pop-up. 

You cannot delete a Threshold and Availability profile associated with a Meraki monitor. If you need to delete a specific monitor, associate another profile with the monitor and try the above steps again. 

Associate a Threshold and Availability Profile

  1. Navigate to Network > Meraki > Meraki Devices for Meraki devices or Network > Meraki > Meraki Organization for Meraki organizations. 
  2. Hover over the hamburger icon beside the desired Meraki monitor and click Edit.
  3. Under Configuration Profiles, select the pencil iconpencil icon next to the Threshold and Availability field. 
  4. Alternatively, navigate to Admin > Configuration Profiles > Threshold and Availability and select the profile associated with the device you want to edit.
  5. On the Edit Threshold Profile page, choose a Threshold Profile from the drop-down. You can also click the (+) icon to add a new profile. Click Save.

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