Troubleshooting Guide for APM Insight Node.js Agent

This document highlights best practises for identifying and resolving common issues in APM Insight Node.js application monitoring.

1. Basic troubleshooting tips for the APM Insight Node.js agent

Problem Statement: You have installed the APM Insight Node.js agent and are facing some issues with it.

Prerequisite: The Node.js agent must be installed.

Solution: Check out the respective Knowledge Base article for the solution.

2. Steps to troubleshoot if you see "NO Data" in the Node VM tab

Problem Statement: You are getting No Data under the garbage collection and event loop graphs such as GC Pause Time, GC Pause Frequency, and Event Loop Ticks Per Minute.

Prerequisite: The Node.js agent version should be 3.0.0 or higher.

Solution: Check out the respective Knowledge Base article for the solution.