VoIP Monitoring

Voice over Internet Protocol (VoIP) is a combination of hardware and software that enables users to use the Internet as the transmission medium for telephone calls by sending voice data in packets using a designated IP. With Site24x7, you can assess the quality of VoIP call services throughout the call path using Cisco Internet Protocol Service Level Agreement (IPSLA). Analyzing the network and the call transmission across the call path will help to troubleshoot and rectify issues.

Prerequisites for VoIP monitoring

• Install Site24x7 On-Premise Poller.
• Both the source and the destination devices should be a Cisco switch, firewall, or router.
• The Cisco Internetwork Operating System (IOS) version should be 12.4 or later.
• Enable IPSLA in the destination device.
• The source device and the interface should be monitored by Site24x7 with SNMP read-write community credentials.

More on VoIP monitoring

• Add a VoIP monitor in Site24x7
• Configuring Cisco devices to export data to Site24x7 On-Premise Poller
• Performance monitoring metrics
• Configuring threshold and availability profile