Why choose Site24x7?
Out-of-the-box network monitoring
Site24x7 simplifies network monitoring with preconfigured dashboards, alerts, and real-time topology maps for immediate bottleneck identification. Unlike Grafana, which requires manual setup, integration with multiple data sources, and additional plugins for network mapping, Site24x7 offers a faster and more proactive approach with AI-powered anomaly detection that anticipates issues before they disrupt performance.
Comprehensive monitoring of your mobile apps
Site24x7 provides a holistic view of your mobile app's health by tracking user journeys across devices and networks and offering deep crash analytics, resource usage insights, and performance metrics. This provides actionable insights and timely alerts for critical issues, enabling faster troubleshooting. In contrast, Grafana lacks built-in mobile app monitoring features and requires additional tools for crash analysis, with more manual setup needed even for basic alerting.
Goes beyond visualization
While Grafana is a powerful open-source tool for visualizing data, it requires additional configuration and integration with various data sources to achieve comprehensive cloud-native observability. Site24x7 goes many levels deeper than visualization, and offers a unified platform that seamlessly collects, analyzes, and visualizes data from diverse cloud platforms and applications. This out-of-the-box approach simplifies monitoring and empowers your DevOps and operations teams to gain deeper insights into application health and performance.
Ease of use
Site24x7 provides a user-friendly, out-of-the-box solution with intuitive dashboards and preconfigured templates, making setup incredibly easy. Site24x7's seamless integration with various cloud platforms and services ensures faster time-to-value, enabling businesses to start monitoring their environments efficiently and effectively from day one. This ease of use translates into reduced training costs and a quicker realization of monitoring benefits. Grafana, on the other hand, requires more technical know-how due to the number of integrations and customizations required to start monitoring applications.
Dedicated customer support
Site24x7 offers round-the-clock, dedicated customer support with various tiers to meet the specific needs of customers. Additionally, Site24x7 has a vibrant community and extensive documentation to assist users in maximizing the platform's capabilities.
Site24x7 vs Grafana
| Services Offered | Site24x7 | Grafana | Legacy, Modern, and Hybrid Infrastructure Monitoring |
|---|---|---|
| OS Support: Windows, Linux, Solaris, IBM AIX, Mac OS and FreeBSD |  (80+ performance metrics) |
|
| Dell iDRAC, HP iLO, and HP UX Monitoring | |
 (Requires integration with external tools) |
| Out-of-the-box Monitoring | |
|
| Microsoft Applications Monitoring | |
(Only supports IIS and SQL) |
| Cron Monitoring | |
(Requires integration with external tools) |
| Database Monitoring | |
|
| Hadoop Monitoring | |
|
| SMART Disk Monitoring | |
(Requires integration with external tools) |
| Integration (Plugins) | |
|
| Custom Plugins | |
|
Network Monitoring |
| Network Discovery | (SNMP, ICMP, and CIDR) |
|
| SNMP v1-3 Support | |
|
| Automatic Layer 2/ Layer 3 Network and Topology Maps | |
|
| Support for Devices like Routers, Switches, Firewalls, and Printers | |
|
| Device Templates | (Over 11,000 device templates from 450+ vendors) |
|
| SNMP Traps for Instant Alerts | |
|
| Firmware Vulnerability Dashboard | |
|
| Network Traffic (NetFlow) Monitoring | (Supports NetFlow, sFlow, J-Flow, CFlow, IPFIX, NetStream, and AppFlow. Analyzes top applications and conversations by source and destination using the application and DSCP templates.) |
|
| Network Configuration Management | (Out-of-the-box) |
|
Virtualization monitoring |
| VMware Monitoring | (Monitors VMware clusters, vCenter, ESX/ESXi hosts, VMs, datastores, resource pools, snapshots, and hardware sensors) |
(Requires integration with external tools) |
| Nutanix Monitoring | (Monitors Nutanix clusters, hosts, and VMs) |
(Requires integration with external tools) |
| Hyper-V Monitoring | |
(Requires integration with external tools) |
Container Monitoring |
| Docker Monitoring | |
|
Kubernetes Monitoring |
| Kubernetes Events Monitoring | |
|
| Kubernetes Log Monitoring | |
|
| Distributed Tracing | |
|
| Kubernetes Alerting | |
|
| Red Hat OpenShift Monitoring | |
|
| Cluster Dashboard | |
|
| Component-level Dashboards | |
|
| Business View | |
|
| Data retention period | Daily average performance data is retained for the last 5 years |
15 days (with Prometheus) |
| AI-powered Forecasting | |
|
| Capacity Management | |
|
| Guidance Report | |
|
Multi-Cloud Monitoring |
| AWS monitoring | |
|
| Azure Monitoring | |
|
| GCP Monitoring | |
|
| Guidance Reports for Cloud Platforms | |
|
| Cloud cost management | |
|
Log Management |
| Collect Log Data from Multiple Servers | |
|
| Consolidate Logs across Servers | |
|
| Out-of-the-box Support for Common Applications—MySQL, Kafka, Apache, Tomcat, NGINX, Kubernetes, and other cloud logs | |
|
| Query-based Searching | |
|
| Query-based Alerts | |
|
| Auto-discovery of 100+ log types | |
|
Internet Services and End User Experience Monitoring |
| Website Monitoring | |
|
| Synthetic Monitoring | |
|
| REST API Monitoring | |
|
| Front-end monitoring using protocols like PING, POP, IMAP, FTP, SMTP, NTP, and WebSocket | |
(Requires integration with external tools) |
| Monitoring from global locations | |
(Requires integration with external tools) |
| Security Monitoring | |
|
Application Performance Monitoring |
| Java, .Net, PHP, Ruby, Python, and Node.js | |
|
| Service Maps | |
|
| Thread Dump Analysis | |
|
| Critical Application Perfomance Monitoring Features | |
|
| Distributed Tracing | |
|
| Memory Leak Detection | |
|
| Key Transactions Tracking | |
|
| Mobile Application Performance Monitoring | ||
| Mobile monitoring | Android, iOS, React Native, and Flutter |
|
| Crash Analytics | |
|
| Monitor by Geographic Regions | |
|
| Segment Performance by Device and Carrier | Real time monitoring for all devices and geographies |
|
| User Sessions | |
|
| Mobile Vitals | App start time, Slow Frames, and Frozen Frames |
|
| Real User Monitoring | ||
| Real-time Global Application Performance | |
Only web applications |
| Monitor and Manage JavaScript Errors | |
Yes, using the error awareness feature |
| Real-time Website Performance stats by ISPs, Devices, and Browsers | |
|
| Monitor Ajax Requests | |
|
| Core Web Vitals | |
|
| User Segmentation | |
|
| JavaScript Error Tracking | |
|
| Auto RUM Injection | |
|
Platform Features |
| Support for Monitor Grouping and Management | |
 (Not enough data to confirm) |
| Free Tools | |
|
| Threshold based Alerting | |
|
| SLA Management & Reporting | |
|
| IT Automation | |
Using integrations |
| Multi-User Login | |
(Not enough data to confirm) |
| Customizable Dashboards | |
|
| Role-based Access Control (RBAC) | |
|
For MSPs |
| Multi-tenancy | |
|
| White Labeling | |
|
| Single Invoice | |
|
| Data Isolation between Customers | |
|
| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership | |
|
AIOps |
| Anomaly Detection | |
|
| Dynamic Thresholds for Anomaly Detection | |
|
| Forecasting | |
|
| Outlier Detection in Capacity Planning | |
|
Alerts |
| Voice Call, SMS, and Mobile App Notifications | |
|
| Alarm Management | |
|
Mobile App |
| Android and iOS Apps | |
(Limited features, App only for notifications) |
Third-party Integrations |
| Microsoft Teams, Slack, Webhooks, Jira | |
|
| ServiceNow, PagerDuty, Zendesk, ConnectWise, Telegram, Zapier, Moogsoft, Zoho Desk and Cliq, Freshservice, ManageEngine Service DeskPlus and AlarmsOne | |
|
Secure Login Features |
| SSO Capability | |
(Not enough data to confirm) |
| Biometrics Authentication | |
|
| Two-factor Authentication | |
|
| Okta login Support | |
|
| Active Directory Integration | |
|
Support Options |
| Phone | |
|
| Chat | |
|
|
|
|
| Community | |
|
| Documentation | |
|
Pricing |
| Pricing Starts from | USD $42/mo (paid annually) |
Open source |
| Free trial | |
|
| Free training | |
|
