Why choose Site24x7?
Strong core features backed with AIOps
Site24x7 ensures your services are ready and available for your customers. And with features like anomaly detection, instant alerts, forecasts, and intelligent reports, you have a fail-proof plan to mitigate downtime. Save your IT team time and manual effort by configuring automatic incident remediation using IT automation.
SaaS-based solution
Site24x7 is a SaaS-based solution, meaning you don't have to manage and maintain on-premises infrastructure. This can be beneficial for organizations looking for a scalable and hassle-free monitoring solution.
Complete infrastructure monitoring
Site24x7 offers all-in-one network monitoring, covering network performance, traffic, and configuration management for your enterprise networks. Additionally, monitor your entire infrastructure, including on-premises, cloud, and hybrid components.
Comprehensive support
Site24x7's support team can be easily reached via email, phone call, SMS, and community forums. You can also explore our community forum, help documentation, and comprehensive knowledge base with articles, user guides, and FAQs covering a wide range of topics for immediate assistance.
Seamless observability
Our comprehensive observability solution caters to your neo-observable needs by collating and visualizing all your metrics, traces, and logs in a holistic view. Level up your infrastructure operations with a user-friendly UI and start monitoring within minutes!
One-stop shop for your IT monitoring needs
Site24x7 is part of ManageEngine's IT management suite, which serves as a one-stop shop for all your ITSM, UEM, and SIEM needs. As a division of Zoho Corporation, ManageEngine benefits from a strong R&D culture and customer-first approach.
Site24x7 vs Network Olympus
| Services Offered | Site24x7 | Network Olympus |
|---|---|---|
| Legacy, Modern, and Hybrid Infrastructure Monitoring | ||
| System Monitoring |  |
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| Out-of-the-box Monitoring | 80+ metrics monitored |
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| Basic Application Monitoring | Detailed performance monitoring |
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| Microsoft Applications Monitoring | |
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| Database monitoring | |
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| Cron Monitoring | |
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| Hadoop Monitoring | |
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| SMART Disk Monitoring | |
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| Metrics Monitoring (Prometheus and StatsD) | |
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| Integration (Plugins) | (100+ plugins) |
Limited |
| Custom Plugins | |
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| Hardware monitoring | |
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| Vitualization Monitoring | |
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| Container Monitoring | |
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| Multi-Cloud Monitoring | ||
| AWS, Azure, and GCP monitoring | |
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| Network Monitoring | ||
| Network Discovery via SNMP and ICMP | |
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| SNMP v1, v2c, v3 Support | |
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| Support for Devices like Routers, Switches, Firewalls, Printers, etc. | |
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| Device Templates | (Over 11,000 device templates from 450+ vendors) |
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| Custom SNMP monitoring | |
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| SNMP Traps for Instant Alerts | |
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| Infrastructure Details | |
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| Bandwidth Monitoring | |
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| Network Traffic (NetFlow) Monitoring | |
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| Interfaces Monitoring for Traffic and Errors Discards | |
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| Cisco Meraki Monitoring | |
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| VPN Monitoring | |
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| Third-Party Integration for Workflow | |
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| Cisco IPSLA Monitoring | |
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| Network Maps | Includes Layer 2/ Layer 3 and Topology maps for SNMP-devices and Merkai Map view for Cisco Meraki devices |
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| Network Configuration Management | |
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| Firmware Vulnerabilities | |
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| Compliance and Related Reports | |
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| Remote monitoring | |
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| Log Management | ||
| Centralized Log Collection | Supports more than 100 different log types and includes |
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| Application Performance Monitoring | ||
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications | |
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| Internet Services and End User Experience Monitoring | ||
| Website Monitoring | |
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| Real User Monitoring (RUM) | ||
| Real-Time Global Application Performance | |
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| Platform Features | ||
| Support for Monitor Grouping and Management | |
 (Not enough data to confirm) |
| Free Tools | |
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| Status Pages to show Service Status to Customers | via Site24x7 StatusIQ |
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| Maintenance Period | |
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| Resource Organization using Tags | |
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| Setting Monitor Dependencies | |
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| Threshold based Alerting | |
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| Configuration Rules for Automatic Association of Properties | |
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| Email Reports | |
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| Out-of-the-box Reports | |
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| Log Reports | |
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| SLA Management and Reporting | |
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| IT Automation | |
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| Multi-User Login | |
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| Dashboards | |
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| MSP Support | |
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| Terraform support | |
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| Alerts | ||
| SMS and Email | |
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| Alarm Management | |
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| Third-party integrations | ||
| ConnectWise Manage, Zoho Analytics, Zoho Desk, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus On-Premises, ManageEngine ServiceDesk Plus MSP, ManageEngine AlarmsOne, Zapier, Amazon EventBridge, Freshservice, Zoho Cliq, Discord, Telegram, Microsoft Teams, Moogsoft, VictorOps, Jira, Zendesk, ServiceNow, Webhook, PagerDuty, Opsgenie, Slack | |
(Not enough data to confirm) |
| Secure Login Features | ||
| SSO Capability | |
(Not enough data to confirm) |
| Biometrics Authentication | |
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| Two-factor Authentication | |
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| OAuth 2.0 | |
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| Okta login Support | |
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| Active Directory Integration | |
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| Ability to Restrict IP Addresses | |
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| Password Policy | |
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| AI-powered monitorings | ||
| Anomaly Detection | |
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| Dynamic/Adaptive thresholds | |
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| Forecasting | |
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| Support Options | ||
| Phone | |
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| Chat | |
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| Knowledge Base | |
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| Video Tutorials | |
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| Community page | |
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| Pricing | ||
| Licensing Model | Based on the number of interfaces | Based on the number of devices |
| Trial period | 30 days |
60 days |
| Free version | |
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| Free Training | |
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