NinjaOne is an IT management platform while Site24x7 is an AI-powered, full-stack IT monitoring and observability platform. For organizations looking to manage their IT with ticketing and patching solutions, ManageEngine can serve you better. If you are looking to monitor all your IT resources, from websites and IT infrastructure to applications, from a single console, Site24x7 is your ideal solution.
Why choose Site24x7?
Full-stack IT monitoring
In addition to providing visibility into your infrastructure endpoints, Site24x7 monitors different stacks of IT, helping businesses analyze performance at the user and applications layers as well. Site24x7 guarantees full-stack observability with better visibility and zero false alerts.
AI-powered
Site24x7 is an advanced tool with built-in AIOps capabilities that help businesses plan resource allocation and remediation in advance before systems go down.
Integration with third-party tools
Site24x7 integrates with common third-party collaboration, IT service management, analytics, and workflow tools to streamline alerting and send notifications through tools your organization uses. New tools are added frequently based on customer requests.
Better documentation
Every feature in the UI has been documented in help guides along with troubleshooting tips and video guides. On the other hand, NinjaOne does not offer this extensive documentation.
No surprise bills
Site24x7 has a standard license-based pricing model that allows users to purchase packs based on the number of resources monitored.
Site24x7 vs. NinjaOne
| Services Offered | Site24x7 | NinjaOne |
|---|---|---|
| Internet Services and End User Experience Monitoring | ||
| Website Monitoring |  |
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| Webpage Speed (Browser) Monitoring | |
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| Synthetic Monitoring (Browser) | |
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| Real User Monitoring (RUM) | |
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| Security Monitoring | ||
| Security Monitoring | |
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| Server Monitoring | ||
| System Monitoring | Windows, Linux, FreeBSD, and macOS |
Windows, Linux, and macOS |
| Out-of-the-box Performance Monitoring | 60+ Metrics |
|
| Basic Application Monitoring | Detailed performance monitoring |
Checks only the application availability, resource usage, and crashes |
| Microsoft Applications Monitoring | |
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| 100+ apps Integration (Plugins) | |
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| Custom Plugins | |
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| Network Monitoring | ||
| Network Discovery via SNMP, ICMP, and CIDR | |
Only SNMP |
| Automatic Network Discovery | |
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| SNMP v1-3 Support | |
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| Endpoint Monitoring with Support for Devices like Routers, Switches, Firewalls, and Printers | |
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| Network Topology Mapping | |
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| Automatic Layer 2/ Layer 3 Network Maps | |
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| Device Templates | 10,000 device templates from 450 vendors |
50 |
| MIB Browser within the Client for Monitoring Custom Metrics | |
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| SNMP Traps for Instant Alerts | |
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| VoIP Monitoring | |
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| NetFlow Monitoring | Supports NetFlow, J-Flow, sFlow, CFlow, IPFIX, NetStream, and AppFlow |
Supports only Supports NetFlow, jFlow, sFlow, and IPFIX |
| Network Configuration Management (Backup and Recovery) | Out-of-the-box; allows users to compare configuration versions, perform audits, restore configurations, and automate device configuration backups |
Only configuration backup and monitoring |
| Application Performance Monitoring | ||
| Application Performance Troubleshooting for Java, .NET, PHP, Node.js, Python, and Ruby on Rails Applications | |
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| Service Maps | |
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| Key Transactions | |
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| Distributed Tracing | |
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| Mobile APM | For Android, iOS, and React Native apps |
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| Virtualization Monitoring | ||
| VMware Monitoring | Out-of-the-box monitoring for VMware vSphere, vCenter, cluster, ESX/ESXi host, VMs, datastores, and snapshots |
Only hosts and guest VMs |
| Nutanix Monitoring | |
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| Hyper-V Monitoring | |
Only hosts and guest VMs |
| Container Monitoring | ||
| Container Monitoring | |
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| Multi-Cloud Monitoring | ||
| Availability and Performance Monitoring for AWS, Azure, and GCP Services | Out-of-the-box monitoring for different services |
Only endpoint monitoring |
| Best Practice Recommendations to Optimize Resource Usage and Cost | |
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| Log Management | ||
| Centralized Log Collection | Supports over 100 log types |
Only syslogs |
| Out of box support for common application - MySQL, Kafka, Apache, Tomcat, NGINX, and Logstash | |
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| Query-based Searching | |
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| Pre-defined Dashboards | |
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| Patch Management | ||
| Patch Management | Can be achieved using ManageEngine Patch Manager Plus |
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| Service Desk | ||
| Service Desk | Can be achieved using ManageEngine ServiceDesk Plus |
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| IT Documentation Tool | ||
| IT Documentation Tool | |
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| Endpoint Security | ||
| Endpoint Security | Can be achieved using ManageEngine Log360 |
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| Platform Features | ||
| Support for Monitor Grouping and Management | |
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| Resource Organisation using Tags | |
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| Setting Monitor Dependencies | |
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| Maintenance Period | |
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| Threshold-based Alerting | |
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| APIs | |
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| Terraform Integration | |
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| Email Reports | |
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| Out-of-the-box Reports | |
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| SLA Management & Reporting | |
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| IT Automation | |
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| Multi-User Login | |
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| Customizable Dashboards | |
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| For MSPs | ||
| Manage Multiple Customer Accounts | |
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| Multi-tenancy | |
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| White Labeling | |
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| Multi-customer Dashboard | |
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| Single Administration | |
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| Single Invoice | |
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| Data Isolation between Teams | |
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| Business Units to administer individual monitoring accounts based on business application, geography, type, and resource ownership | |
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| AIOps | ||
| Dynamic Thresholds for Anomaly Detection | |
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| Forecasting | |
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| NLP-based ChatOps | |
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| Mobile App | ||
| Android and iOS Apps | |
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| Alerts | ||
| Email Alerts, Push Notifications, and SMS | |
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| Voice Calls | |
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| Alarm Management | |
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| Third-party Integrations for Alerts | ||
| PagerDuty, Slack, and Microsoft Teams | |
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| ServiceNow, Opsgenie, Jira, Freshservice, Moogsoft, ConnectWise Manage, Webhooks, Telegram, Amazon EventBridge, Zapier, Zoho Desk, ManageEngine AlarmsOne, ManageEngine ServiceDesk Plus, Zoho Analytics, and Zoho Cliq | |
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| Secure Login Features | ||
| SSO Capability | |
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| Biometrics Authentication | |
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| Two-factor Authentication | |
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| Okta login Support | |
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| Support | ||
| Phone | |
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| Chat | |
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| Knowledge Base/Help documentation | |
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| Video Tutorials | |
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| Pricing | ||
| Pricing Starts from | USD $42/mo (paid annually) | Pay-as-you-grow |
| Free Trial | |
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| Free Training | |
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| No Credit Card required | |
|
| Sign up | ||
| Sign up | Simple sign up | Allows users to sign in only after discussing the requirements with NinjaOne representatives through a call or email |
